Corporate Values

Creating a Mission Statement That Matters

Creating a Mission Statement That Matters

Green Canopy builds homes, relationships, and businesses that help regenerate communities and environments.


GREEN CANOPY IS PLEASED TO ANNOUNCE A NEW MISSION STATEMENT THAT HAS DEVELOPED FROM MUCH THOUGHT AND COLLABORATION.

“Mission statement” is one of the first terms inside startup guides, marketing courses and business plans. It can feel like fluff on an entrepreneur’s checklist of a million-and-one things to manage — a checklist that also includes terms like revenue and retention rate.

And a mission can become fluff that has little real impact internally or externally. Aaron Fairchild, CEO of Green Canopy says, “Where intention and attention go, energy flows.” A mission statement helps set intention and attention, ensures stakeholder alignment, guides strategy, and helps differentiate — creating a sustained competitive advantage and supporting the long-term success of an organization. This has been Green Canopy’s process:

Mission, Vision, Values: Part 2

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Contributed by Sam Lai

"It was great sitting next to you in English.  Stay cool over the summer and don't ever change!  xoxoxo"  

Every year, there is a common concern that is voiced by our team members when begin our Mission, Vision, Values review process. If we love our company culture...why would we ever consider changing our values. They are, after all, at the core of how we treat each other.  

"I love working at Green Canopy and I hope we never change!"  

However, when I consider what it means to grow-up, I'm reminded of how thankful my wife is that I've changed since she met me. Angie and I were barely past puberty when we met at the University of Washington. At that time, one of my greatest talents was a smile and my signature wink.  Seriously. The wink was the single greatest strength in my arsenal of babe-wooing skills.  For some reason, the wink doesn't do much for Angie now when I come home to our family of 5. Fortunately, I've grown up just a little bit I've added dish washing to my tool belt. We haven't lost that loving feeling, but we've certainly grown up.  

As for Green Canopy, we've grown up as a company too. We will remain focused on our mission to inspire resource efficiency. And many core values remain the same such as "authentic communication" and being "solutions focused." But how have we grown and changed? Below are some of the ways that are values are evolving at Green Canopy. In our MVV: Part 3 we will look at our final list of Values as well as how we have incorporated our shared values into our employee review process.

What's Changing?

1. "If it ain't broken, break it!"  
We started our company with a commitment to Innovation - While most builders exist only to make profit. Green Canopy exists to fulfill our mission...our profit allows us to continue our mission work.  
We started using the EPS score developed in Portland to baseline our projects' annual modeled energy consumption before most people ever heard of an energy audit. Oops.  I forgot, most people still don't know what it is!  Innovation is already at the core of who we are and we won't forget it. Today we have shifted our focus away from innovation toward "Professional Mastery."  The focus on systems and processes we've developed and continue to improve will allow us to build many more inspirational homes efficiently in multiple market areas...sounds innovative right?  

2. "Live-Work-Balance" 
In the past, this mantra was used to describe how we value each other beyond work.  However, the words seemed to set our personal life at odds against our work. Most of us see our personal purpose lived out in the work that we get to do here at Green Canopy. The new verbiage will sound more like "Fostering Community at Work."  

3. "Autonomy" 
This value came from Daniel Pink and his exploration of Autonomy, Mastery & Purpose being a prime motivation for individuals to excel in their work. You can watch the TED talk here.

Autonomy is at the core of the most driven teams, and since this cultural orientation is pretty well set at Green Canopy – we are shifting our attention to the next level, Accountability! This takes into account how our individual work connects to the greater team.

In the grand scheme, an outsider will not notice too much of a change in the way we treat each other here at Green Canopy. Many of the atypical values you'd never expect to see at a construction company will remain intact. We will continue to stay lighthearted and have fun. We will continue to talk about our feelings. And good god yes, we value vulnerability!  At the core of it, these values help us to communicate well, excel and to learn and grow quickly.  We know we have a mission to accomplish and we have to grow past our comfort zone to do it.  

Some days, I still wish that a simple wink is enough to be the hero. But my family is certainly better off with the fact that I've learned how to wash the dishes really, really, really well.

Mission, Vision, Values: Part 1

Contributed by: Krystal Meiners, Director of Marketing

I recently read an article from FastCo entitled “Why Are Construction Workers the Happiest Employees?”It was such a catchy headline – 1. Because I truly feel that I work with some of the happiest, most positive people at Green Canopy and 2. Because the article was literally published hours after our annual Mission-Vision-Values (MVV) workshop.

The article goes on to explain many of the reasons that construction employees are particularly happy in their jobs – the number one reason is that they feel supported by their team. The article couldn’t be more right. And our recent workshop revealed much of the same.

This workshop is one of my highlights of the year - it is always an experience that gets our team teary-eyed about the culture that we share and the support that we have for one another (OK, maybe I’m the only one that got teary-eyed BUT I know people were excited to share and inspired to continue building a great company). It is also a time where we define or vision and goals for the year.

While some would cringe at this type of corporate, stick-in-the-mud, trust fall, team building event – we have yet to have that experience during MVV. Probably because it is less of a team-building event and more of a realignment of the company - a chance for everyone to speak to the values that we foster as a team.

Each year we discuss and develop a set of values that enable us to work better, smarter and with more impact as we grow and change as an organization. It’s like group counseling for a group that already works well together. Our “counselor” is Neil; a lithe corporate culture connoisseur with a big brain and a dirty mouth. He leads our process and lends great perspective. He keeps us from getting hung up, and keeps the mic moving (further and further away from our CEO). Got to hand it to Neal – he knows what he is doing – and keeps people talking during a variety of group breakouts, Q&A and team sharing.

In part 2 and 3 of this blog series, we will explore the Core Values, Aspirational Values and work mantras that were developed by the team and that are currently being synthesized into a consumable format.

For now – I was hoping to share the thoughts of some of our team members on the process and what they got out of the shared experience. For many – it was their first MVV, which is particularly impactful to us as a company. Their first impressions and insight into the framework that keeps our corporate culture from stagnating is quick to reveal whether our values are perceived as lip service or not.

Here is what some of our team members had to say:

  • Dean Gorby; Project Manager and MVV Virgin:

  • I felt humbled after the workshop Friday, so many talented people devoted to such a worthy cause – the fact that the leadership put so much effort into sharing their vison with us and allow us to become part of it through participation, only makes me more committed to contribute to the success of GCH. I hope I can be a part of its future.

  • Canuche Terranella; COO & MVV Veteran:

  • I love hearing the perspective of the guys I don’t work with every day. I love hearing about what Accountability means to Oscar, what Autonomy means to Larry, what happens when you take an idea from sales and you interpret it from the perspective of the site super.  It’s a great moment of sharing perspectives and re-calibration to what we’re working on.

  • Eric Thomassian; Project Engineer and MVV Virgin:

  • I think it’s an important workshop to have because we have so many people from different backgrounds who have different values and reasons for being here at Green Canopy. As a mission driven company, it’s important for me to have the opportunity to lay out our values and mission for the coming year. It aligns and connects us together as one company towards similar goals. We know better what we can expect from each other and what we to be held accountable for as a Green Canopy employee.

  • Ami Nieto; Office Manager, Portland Lead and MVV Veteran:

  • The annual MVV retreat is a fulfilling and motivating experience for me as an employee at Green Canopy. For me, this year’s retreat was a reflection of the recent changes within the Company and a reminder to focus on the importance of our core values. I would appreciate an all-day retreat so that we would have time to talk more about our vision and mission. There is so much more we could talk about as a group that would provide value to the culture we experience each day at Green Canopy.  It would also enable us to synthesize the values as a team and come up with the “new name” for those values that are being changed. It feels like we are losing a bit of the group voice by having the Leadership Team take it to another room/place/time to decide on those values among themselves.

Every year, our CEO has shown the same video during our Mission Vision Values retreat. The video depicts a funny, groovy dancer in a field doing his own thing. Soon he has a crowd around him and everybody is having a good time dancing and grooving and loving the music. For the last few years – Green Canopy has managed to attract a number of talented individuals who are excited to join in the dance and enjoy the music. This year – Aaron challenged us. He stopped the music and said “Dancing together in a field is fun but what if this were a flash mob?”

He challenged us all to hone in, focus and master what we do at the company so that when we all dance together it is choreographed and succinct- intentional yet impactful. At the core, we are all dedicated and passionate people – but becoming masters of our work, masters of our budgets, and masters of this business is what is going to take us from passion to profits – from dancing in a field alone, together – to dancing together in support of one another.

Sure the article mentions that construction workers are happy because the industry is on the rise which leads to job security, etc. but that can be said about a lot of industries. The reason why Green Canopy employees are so happy – is because we are a team – with shared values that allow us to dance together.

Corporate Values & Corporate Culture: is it Legit, or is it lip Service?

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Contributed by Aaron Fairchild, CEO of Green Canopy Inc.

According to 2013 research published by Luigi Guiso, Paolo Sapienza and Luigi Zingales, The Value of Corporate Culture, 85% of S&P 500 companies have at least one section of their website dedicated to -- what they call -- “corporate culture” i.e. principals and values that should inform the behavior of the firm’s employees. Values are important to promote and advertise on corporate websites and reports, because it is imperative for companies to manage their image. External stakeholders expect companies to have thought about their values and publicly acknowledge them. The act of creating and promoting values can help assure external and internal stakeholders that the company has a higher degree of integrity and is guided to conduct their business in a way that is consistent with and based on their stated values. 

Start with Intention

I recently spoke with the CEO of a publicly traded bank who was extremely proud of his employees for going through the process to create and document their values. They were, “developed by a group of really passionate employees that love this organization and only want the best for the bank, our employees and our customers.” Their guiding philosophy relating to their values are stated as, “Our Core Values encourage us to act in a manner that “wows” others and provide us with the opportunity to guide our actions that allow us to become who we want to be. We take pride in our Core Values and strive to live them each day.” This is an example that provides insight into great intentions and proactive leadership. However, when I asked him, “What does the bank do to ‘strive to live them each day’?” he floundered. Wasn’t it enough to go through the process to create their values and then promote them both externally and internally?

Learn from Employee Perception

This is a great place to start. But organizations that want to leverage the power of corporate culture to increase productivity and returns need to do more. 

The Guiso, et al. study also uncovered some additional, interesting facts regarding advertised values. Notably, the value most commonly exploited by the S&P 500 companies was “Innovation” followed by “Integrity” and “Respect”. When the researchers attempted “…to correlate the frequency and prominence of these values to measures of short and long term performance,” they “...fail[ed] to find any significant correlation.” Basically they found that advertised values are not a great indicator of corporate and employee performance. Perhaps that is because it is easy to state your values, so everyone does. 

Another point to note in the research is the concept of perceived value. The study found that if the employees of the company perceive management to have a high level of integrity, there was a positive correlation, and good outcomes in terms of higher productivity, profitability, and the ability of the company to attract talent. In other words it isn’t enough to create and promote values, they had to be perceived and held within the employee base of the organization.

Living Values

So how do we know if a company’s stated values are not just something that they claim to be true, but are indeed perceived and held by the employees of the company? 

A few clues to consider in your evaluation process: 

  1. If the company has its values listed internally or in an orientation packet, but they do not advertise their stated values on their website, this would suggest a note of caution. Again, according to the research paper, 15% of all S&P 500 companies do not advertise values. If you don’t talk about your values or share them with outside stakeholders then it is hard to be held accountable to them. It may also indicate that their management wants to be authentic and doesn’t feel the need to advertise values, however it certainly begs inspection.

  2. Does the firm, large or small, value their Human Resources Department or efforts. In small, start-up firms many times HR is valued lower than marketing. The commitment of the leadership to focus on their number ONE asset, their human resources, is indicative of their values. In larger companies, is the head of HR part of the Executive Suite? In other words how high up are Human Resources valued? If the head of HR is nowhere near the top of the company, this would indicate a gap and that the leadership of the firm does not have a high attribution to corporate values. 

  3. Inquire how developed their internal recruiting processes are. If employees don’t want to recommend their friends to work at the company… something may be off.

  4. Can an employee who has been at the company around one year tell you the values of the company? If the company is living their values, it should be easy and even exciting to share with others the shared sets of values at the firm.

  5. Can managers and employees give examples of when others made decisions that aligned with the values of the firm? Clearly if no one can, I would question if their values are lip service.

  6. Lastly, ask the vendors and customers of the firm what makes the company different from others in same field. If examples of what makes the firm different line up with their stated values, you can assume that their values are not just lip service and that the employee on the front lines is living the firm’s values. 


I am sure you can think of many more “sniff tests”. The fact that anyone can truth-test stated values should give employees, investors, and customers alike a leg up in identifying if a company is truly anchored by its values (which correlates to performance and profitability) or if their stated values are just the lip service of corporate collateral created in the back halls of the Marketing Department. 

Cultivating Seeds of Corporate Culture

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"The more alive values are within a group the stronger the bond and the greater the resiliency of that group. It’s about so much more than happy hour beers."

Contributed by Aaron Fairchild, CEO of Green Canopy Inc.

Have you ever heard ANYONE say after coming back from Europe, “I had a great trip, but I just hope those Brits/Germans/French don’t lose their culture?” The very notion of a nation losing its culture seems silly. Sure cultures change, but they change over time. National cultural changes happen slowly and change is usually driven by a shock to the current way of life. 

For whatever reason, corporate culture doesn’t seem as “fixed” as national culture. Nations lose their leadership, have lots of turnover and people come and go all the time. And nations are influenced by other nations in ways that it is hard to imagine might happen in companies. So what makes company culture more susceptible to change? 

Fast Starts and System Shocks

I recently spoke with David Norris, CEO of MD Insider. We both agreed that companies tend to start-up rather quickly. People come together in the beginning more out of chemistry and shared excitement about the opportunity surrounding the product or idea. More often than not, they share a common national cultural framework so they already have a great basis to begin working together. They also have a shared language, and typically share the same historical perspective, political and economic frameworks (socialist, democratic, capitalist, parliamentarian), etc. Layer chemistry on top of a similar national cultural framework, and that can take the newly formed company down the road a fair bit.

The breakdown typically comes, just like with a nation, with a shock to the system. For a company this could mean jumping from four employees to twenty in less than one year, and then from twenty to forty in another six months.  When countries are merged together for one reason or another, we often watch as the individual cultures tear them back apart... Infighting can happen as larger and more powerful countries begin to dictate terms. Just bringing a similar currency to Europe has been challenging since adoption of the Euro. In the same way, with companies experiencing rapid growth, bigger personalities typically dictate cultural norms, and when those personalities move, for good or bad, so goes the cultural dictator.

Core Values As Cultural Seeds

To help ensure your corporate culture isn’t encapsulated and controlled in one or two, or even just a few key personalities, consider what is at its core. Culture can be defined as the shared values, language, beliefs, and customs of a group. At the heart of culture is how we interact and behave together. At the heart of culture is how we interact together and behave together… David referred to our shared set of core values as the seeds of culture. As the seeds of culture take root in your workplace, your teams will thrive and productivity will increase. 

If a group of people has a shared set of values, they can be pointed toward any mission or vision, and as long as they buy into the mission and vision, they will excel.  Core values incorporate our language, what we celebrate, how we develop, our rights of passage, and how we interact. For a country, these things may seem obvious. For companies, it seems less than obvious for many leaders.  In fact, I’ve heard more about the importance of the boss taking people out for beer as a means to “create culture”, than working on our values to create culture. Hmmm.

Whether a company’s values are implicit or explicit, they exist. The more explicit the shared sets of values, the more that group of people “live” their values. The more alive values are within a group the stronger the bond and the greater the resiliency of that group. It’s about so much more than happy hour beers.

Every Day Values

Companies often explicitly state their values on their websites and in promotional material, creating a veneer of credibility and sincerity. One of the most infamous examples of this is Enron’s four capital V Values: Respect, Integrity, Communication and Excellence. Clearly this broke down long before the company failed. So if our values are the seeds of culture then nurturing and cultivating these values throughout every day will help to keep them alive and healthy, rather than stale and static on a corporate website.

For a traveler, there’s a difference between that sense of “Love this place, but wouldn’t want to live here” and “I would love to live here!” It’s the same in companies. Living your corporate values and keeping them alive and healthy within the company means the right people will find they’d “love to work here”, and the “wrong” people will move along. A company whose employees work to keep their shared values alive within the organization will allow the company culture and the team to thrive through down times and times of change and growth.

B the Change, see the Change

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"If we don't pay attention, we risk running businesses at the expense of our communities, our planet and the future." 

Contributed by Krystal Meiners

It’s been nearly one year since Green Canopy became a certified B Corp. Our company, at that time, was a small and tight-knit group that was dedicated to living out our values and our mission. Our work was meaningful and the team was excited about growth.

It couldn’t have been a better decision to certify at that time. Our small and nimble team had created a rich corporate culture that everyone was excited about preserving. We were mindfully crafting systems for hiring, communication, and human resources that would ensure that our culture and values were protected as we grew. Certifying* was part of that process… but one year later we are finally seeing just how important it was.

Since then, Green Canopy has nearly doubled in size. We have started new business channels: from Fund development, to Custom Services, to RePurpose (a whole-house deconstruction program). We have gained talent, we have restructured; we have evolved. All the while, managing our culture, resources and social capital in a way that is intentional and meaningful. 

B Corp means a lot more to how we do business now. It enables us to do business the way we want to do business – the way we started out with our high-fiving, adventure-loving, sustainability-minded (Fbomb-dropping) nimble team not long ago. But now it allows us to do more. It holds us accountable, it guides us and gives us tools for growth. B Corp helps us do business better.

I asked some of our team, both new and old members, what B Corp means to them and how it allows them to do business better. Here is what they had to say:

  • Ami Nieto, Office Manager: B Corp certification has fueled our passion for sustainability and keeps it at the forefront of our minds in every business decision we make. It has changed the way we hire people and tuned our focus on attracting talent that is committed to our mission as a Certified B Corporation. B Corp inspired us to raise the minimum wage of our company to $15/hour. For being a company of less than 50 employees, this change is years ahead of other companies in our region and our industry.  We now offer stock options to all employees upon hire. We also contract with more local and sustainable suppliers. We have chosen to bank locally with an independent institution (Beneficial State Bank). Next year we hope to go completely paperless!

  • Bec Chapin, Director of Custom Construction: Being a B Corp takes the mission of Green Canopy out of the house and into the lives and operations of the company. It is about running business so that it is sustainable to the world, communities, and employees; and because of that, our clients. For too long we have run business for the benefit of the shareholders and forgotten that it is also a big part of the ecosystem of our lives. If we don't pay attention, we risk running businesses at the expense of our communities, our planet and the future. 

  • Caitlin Hoeberlein, (Spec Construction) Project EngineerI specifically sought out B Corporations when searching for job opportunities in Seattle. Previously, I worked for a small B Corp in New York, and I loved the attitude of people and the environment over profits. It was important to me that the company I worked for also supported those ideals that are so important to me.

  • Andy Woverton, Controller and Director of Fund Development: Being a B Corp is important to me because it is an important signal of how Green Canopy cares about our employees, responds to the communities in which we build, provides information to our shareholders and stewards our environment. The B Corp signal projects positively to current and potential future employees, neighbors and investors.

  • Nate Morr, RePurpose Site Supervisor: Being a B Corporation is important to the deconstruction work I am doing for the company because it allows me to be creative in the reuse/recycle of materials from the homes we deconstruct. Rather than solely being focused on the most efficient and economical method of material diversion, I can find unique ways of repurposing material that is beneficial to the environment, our community, and our company’s practices as well. For instance, having the Union Gospel Mission's 118 Design Program work with us to deconstruct and reuse reclaimed lumber is an excellent story for the diversion of our material that, once we streamline our processes, could be extremely efficient and economical while being 100% mission-aligned.

  • Sam Lai, CMO: I love that Green Canopy is a certified B Corp. Most home buyers today are still indifferent to energy efficiency in homes, but when someone buys a Green Canopy home, their super-low utility bill and amazing year-round comfort becomes an undeniable benefit to the homeowner. However, the societal benefits are less tangible. B Corp's rigorous environmental and social standards help to communicate how our homes are also better for communities and our environment. 

Each member of the team finds the B Corp certification meaningful for their own reasons, but putting some structure and accountability around those values strengthens our community and purpose. In the year since we certified, we have improved in all areas of our business and are currently working on a Corporate Social Responsibility Framework. This framework will help us develop a set of action-oriented goals for improvement, as well as help us improve our reporting and the measure of our impact. The steps we are taking, including even just revisiting team commitment to it through writing this post, help us collectively see the change and be all  the more intentional about B-ing the change.

* A B Corp is a for-profit company that is committed to gains in social and environmental capital rather than just monetary profits. It is a certification that is awarded by B Lab in Pennsylvania – an organization that scores companies based on a set of social and environmental metrics. Green Canopy’s score at certification was an 86.

Changing Times, Changing Minds

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"64% of Millennials would rather make $40,000 a year at a job they love than $100,000 a year at a job they think is boring."

Contributed by Aaron Fairchild, CEO of Green Canopy

A lot of research has been dedicated to learning more about Millennial attitudes as companies struggle to adjust corporate cultures to align with their thinking. This cohort has received a bad rap in most of the research, but at Green Canopy we have found that building a culture that unleashes the “Millennial Mindset” in all of our employees increases our productivity and our ability to execute our mission to inspire resource efficiency. For this reason, I believe that organizations should work to realign their corporate cultures to foster this mindset in their employees. A few fun facts below help illustrate the point that the future of successful businesses will be predicated on creating corporate cultures that are designed to attract and retain millennial minded employees of any age. 


  • Millennials (People born in 1981 or after) comprise more than one in three of adult Americans by 2020.

  • They will make up as much as 75% of the U.S. workforce by 2025.

  • 89% expressed a stronger likelihood that they would buy from companies that supported solutions to specific social issues. 

  • 87.5% disagreed with the statement that "money is the best measure of success," compared to about 78% of the total population. 

  • The top ideal employers of currently employed Millennials are Google, Apple, Facebook, the U.S. State Department, and Disney. Note: Five of the top 15 most ideal employers are government agencies (State Dept., FBI, CIA, NASA, and Peace Corps). 

  • 63% want their employer to contribute to social or ethical causes they felt were important. About half of older Gen Xers and Boomers felt the same.

  • 64% would rather make $40,000/year at a job they love than $100,000/year at a job they think is boring.

Source for the above: http://www.brookings.edu/blogs/brookings-now/posts/2014/06/11-facts-about-the-millennial-generation

  • Not only do half of all Millennials choose not to identify with either political party, just 31% say there is a great deal of difference between the Republican and Democratic parties.[Polarizing politics are a vestige of the silent and boomer generations, and not necessarily part of the future of America.]

  • Despite their financial burdens, Millennials are the nation’s most stubborn economic optimists. More than eight in ten say they either currently have enough money to lead the lives they want (32%) or expect to in the future (53%).

Source for the above: http://www.pewsocialtrends.org/2014/03/07/millennials-in-adulthood/

  • Millennials are connected. The idea of being required to sit in a cubicle for eight hours a day strikes the Millennial as bizarre.

  • Millennials don’t want to simply pay their dues as did previous generations. For many companies, the default process is to promote based on tenure rather than talent. [Equal pay and promotion for equal work… Merit rules the day. What a concept!?]

Source for the above: http://www.consultcambiar.com/managing-the-millennial-generation-tapping-into-what-makes-them-tick/

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Image courtesy of Flickr: Valtech Sweden

The below excerpt was taken from an interview with Ron Alsop who did the research and wrote the definitive book on Millennials

“Kuhn: How can employers best capitalize on the millennial generation?

Alsop: I believe employers can best capitalize on millennials by making them feel that their work is important, giving them lots of feedback and positive reinforcement, and telling them that the company will help them develop their skills and career potential. This generation isn't loyal to any one company and is likely to work for many employers. But millennials will be more apt to stay with an employer if they can see why their sometimes seemingly mundane job is important to the company's success. They also want to build their portfolio of skills and experiences through mentoring, training and development programs, and the opportunity to switch jobs within their company…”

Evolve Into the Millennial Mindset

Frankly the work of today and tomorrow is important work. As the world’s population continues to grow and strain our finite planetary resources, all businesses of the future will have to consider and adapt to working more with less resources. Many more businesses will intentionally start and organize themselves to tackle some of the world’s pressing resource scarcity and climate challenges, while also doing well for their shareholders and by their employees.

As I synthesize all of this, the Millennial picture becomes clear. This mindset is a key to our world’s future success because Millennials are a large percentage of working Americans now and will be in the future. They are diplomatic peacemakers for whom success doesn’t necessary equal wealth. They want to work at doing good in the world. They would rather have a job of purpose and challenge than one that is boring and pays more. They are optimistic, believe in merit over tenure, and prefer coaching over being told how to perform. Rather than complain about the Millennial Mindset, we should celebrate it, seek it out and foster it in our work.  

The successful businesses of tomorrow will employ people with the Millennial Mindset that some love to hate. Their cultures will be designed to unlock the inner Millennial in all their employees and earn the right of retention for those they are so fortunate to serve. The stodgy business practices that made corporations great in the past, thrived in what is no longer our world: a very top down, heavily bureaucratic, do-as-you-are-told, perceived limitless resource reality. Thankfully, society has largely evolved beyond those outdated business practices. It is time for employers to do the same.